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Car Wash

There is not an option, all Unlimited Car Wash Memberships are recurring and up to the customer to start and stop the plan which can be done in person or online.

Yes, your plan will automatically renew monthly, on your anniversary date until you discontinue it.

You can discontinue your membership in one of two ways.

Our preferred method is online via your mobile phone or web browser. We have a few pieces of information we need to collect to streamline the process

https://websiteconnect.drb.com/platinumcarwashandoil/ManageMyClub/CancelPlan.aspx

Alternatively, you can visit any of our locations in person. We need a photo of the number of the back of the RFID tag, found on your windshield, to streamline the process. If not available, we can still discontinue your plan, but it may take a bit longer as we need to search for your plan. You will be provided with a receipt to confirm we have discontinued your plan correctly.

Back in the day, car washes used to utilized heavy nylon brushes that would clean well, but also leave behind small swirl marks in the paint requiring a detail to get them out. Today’s car washes are not your fathers car washes. We utilize Neo-Glide foam and microfiber cloth, both of which don’t scratch or retain any solids in them. A modern friction car wash is far better for your paints finish than a Touch-Free or touchless wash.

Touch-free car washes rely on harsh chemicals to clean your vehicle. The anology we like to use is, as follows.

Imaging your hands are dirty, no friction means no rubbing them together so would you prefer to have harsh chemicals applied to your hands to remove the grime and probably a few layers of skin in the process, or would you prefer to use gentle cleansers and light friction to wash away the dirt?

Unfortunately being in New England, our roads see a lot of abuse and debris throughout the seasons. Sand, potholes, leaves, etc, all seem to be flung at our cars finish. Even the most cautious drivers will still experience small blemishes and hairline scratches due to these driving conditions. The best solution to remove these is a detail service utilizing high speed buffing and compound. All of our detailers are Simoniz Trained and will provide the best quality service using only the best Simoniz and Ardex detailing supplies.

We have a disclaimer in place to both protect our customers and ourselves.

All damage must be observable and repeatable. 

If you think we scratched your car, we will gladly photograph your vehicle and then put it through the wash again to see if there is any equipment malfunctioning.

Back in the day, car washes used to utilize heavy nylon brushes that would clean well, but also leave behind small swirl marks in the paint requiring a detail to get them out. Today’s car washes are not your father’s car washes. We utilize Neo-Glide foam and microfiber cloth, both of which don’t scratch or retain any solids in them.

Unfortunately being in New England, our roads see a lot of abuse and debris throughout the seasons. Sand, potholes, leaves, etc, all seem to be flung at our cars finish. Even the most cautious drivers will still experience small blemishes and hairline scratches due to these driving conditions. The best solution to remove these is a detail service utilizing high speed buffing and compound. All of our detailers are Simoniz Trained and will provide the best quality service using only the best Simoniz and Ardex detailing supplies.

Yes, because it is the right thing to do for the environment and does not negatively impact the quality of your car wash.

We have advanced reclaim systems, that pull all solids out of the water before we reuse it during part of the car wash cycle. All final rinses and final chemical applications use only fresh water.

We do offer it as an express detail service packaged with an Express Hand Wax. As a friction conveyor wash, we are not set up to efficiently hand wash cars like some of the conveyor hand washes around. Because of this, it takes us a bit more time and we package it with an additional service to really make it shine. Pricing is based on vehicle, so please visit your nearest location so we can inspect the vehicle and provide a price for you.

Congratulations on your new vehicle! We can’t wait to be the ones to help keep your new ride sparkly and clean!

In order to transfer your current plan over to your new vehicle, we need a copy of your RFID tag code. You can find it on the back of the sticker we put in your window, or on a sticker on the edge of your door. Just bring that code with you on your next visit and we can look up your current plan and transfer it to a new sticker, which we can install for you.

Don’t have your car anymore so you can’t get the number? No worries, it may take a few minutes longer, but we can look up your old RFID tag number by your name and last four digits of the card you used when you signed up.

Swing by, show us your new ride, and we will get you squared away so we can continue keeping your ride clean!

We purchase all our equipment from one of the premier car wash manufacturers in the world. It is designed to safely wash all types of vehicles. Although many people disregard our disclaimers, which are posted throughout our sites and numerous times before entering our wash tunnels, and safely wash their vehicles regularly we are not responsible for any off the following items.

  • Antennas or Side Mirrors

Antennas that lower will break if not lowered, we can not be held responsible with being expected on knowing how to lower antennas on all makes or models. Other antennas can also vibrate loose or not be seated properly from regular driving which can cause them to break in our car wash. Please make sure your antennas are screwed in before visiting the car wash. Many vehicles have should have their mirrors folded in before entering the car wash, due to many different makes and models, varying ways to fold them in, and automatic mirrors, this is the customers responsibility to fold them in.

  • Moonroof, Sunroofs, Glass or Bug-shields

We are not responsible for moonroofs & sunroofs, being left open. We will do our best to catch it if we can, but you are coming to a car wash, it is your responsibility to close all windows. If there are previous cracks or chips in your glass it could be impacted by the sudden temperature change of our water hitting the glass, therefore we are not responsible for any glass damage. There is nothing in our car wash that could cause any type of damage to the glass unless there was preexisting damage.

  • Luggage, Bike, or Roof Racks

These racks have lots of nooks and crannies and are not designed to safely go through car washes. The manufacturers of these racks specifically say not to go through car washes. Any damage caused to the rack or from the rack to your vehicle will be your responsibility.

  • Loose, Broken, or Previously Damaged Parts.

If screws, clips, moulding, body parts, etc are previously damaged then it gives our equipment a place to get where it doesn’t belong. This is not our responsibility because if the parts were in proper condition our car wash would not cause more damage.

  • Wipers

Wipers must be shut off by the vehicles owner. Automatic wiper blades will get caught in our equipment and damage your vehicle and our equipment. Customers should never turn on wiper blades inside the car wash as it can damage their vehicle and our equipment.

  • Non-Factory Installed Items

Many people like to add items to their vehicle to make it theirs. Due to the varying quality aftermarket parts, installation, etc. We are not responsible for any items on your vehicle that was not installed at the factory, including dealership installed parts.

  • Any Parts Blown Off by Water Pressure or Dryers

Our equipment is specced by a healthy margin to safely wash all vehicles. If our water pressure or blowers blow anything off it is due to one of the above items and not our responsibility.

  • Any damage to vehicle over 10 years old or 100,000 miles

Your vehicle make look as good as the day you drove it off the lot, but due to general wear and tear of driving and time, there maybe many unseen items that diminish the integrity of your vehicle such as missing clips, screws, rust, etc which could cause damage if it goes through our car wash.

  • Customers must pre-clean all open pickup beds, close all windows, sunroof, moonroof, fold in mirrors, disengage alarms and turn off wipers.

Any damage caused to your vehicle or other customers vehicles due to disregarding this statement is your responsibility.

  • Due to unknown and varying vehicle conditions, we are responsible only for OBSERVABLE and REPEATABLE car wash malfunctions.

We wash 100,000’s of cars a year at our car washes safely. It feels great to step back after getting your car wash to see it shiny and clean and nothing is worse than stepping back to look at your clean car and seeing a new scratch or dent that you hadn’t seen before. We buy the best equipment available to safely wash vehicles, neither us or the car wash equipment manufacturer would be in business very long if our equipment damaged vehicles. But taking our word that the scratch or dent was there before can be tough as it is only now that you are seeing it.  We know it is most likely that it was covered in dirt or perhaps you haven’t had the chance to step back to inspect your vehicle in awhile. Thats why we will always ask to photograph your car and then re-run it through the car wash again to see if we can observe any equipment malfunction or new damage. If we can not observe any new damage or equipment malfunction, then unfortunately it was preexisting and we are not responsible.

Attached is a copy of the disclaimer which is posted throughout all of our sites. The signs are 44″ x 28″ and an be found inside and outside our facilities including multiple places before the entrance of our washes.

Detail

Unfortunately being in New England, our roads see a lot of abuse and debris throughout the seasons. Sand, potholes, leaves, etc, all seem to be flung at our cars finish. Even the most cautious drivers will still experience small blemishes and hairline scratches due to these driving conditions. The best solution to remove these is a detail service utilizing high-speed buffing and compound. All of our detailers are Simoniz Trained and will provide the best quality service using only the best Simoniz and Ardex detailing supplies.

Info On Detailing Services

Schedule A Detail Online

The best way to schedule a detail with Platinum is online.

Schedule a Detail

Once scheduled, you can update, modify and cancel on your appointment easily online.

We have some guidelines on how long it should take, but every vehicle is unique. Some are bigger than others, some are dirty than others, and some are colors that take a bit more time to complete.

Below are our approximate time to complete our detail services:

  • Interior Detail – ~2hrs
  • Exterior Detail – ~2hrs
  • Full Bumper 2 Bumper Detail – ~4hrs
  • Showroom Detail – ~6hrs

Click Here to Schedule a Detail

General

Looking for a job? We are always looking to add outstanding new members to our team.

Want a demanding and fast-paced career with Both great earning potential and the ability to grow? We know how to successfully grow individuals, all of our shops are being managed by prior production employees.

We are a fast-growing organization based in Connecticut and are looking to hire employees in the following positions.

  • Car Wash Production
  • Detailers
  • Oil Change Technician
  • Car Wash Sales Rep
  • Oil Change Manager
  • Detail Manager
  • Assistant Site Manager
  • Site Manager

If you have Outstanding Customer Service skill and an outgoing attitude with strong attention to detail then apply below now!

Apply Now Online

Oil Change

No, we are an express oil change. You can just drive into any of our convenient locations and we complete most oil changes in about 10-20 minutes depending on services and the type of vehicle you have.

Unfortunately we are not currently set up to provide emissions testing or inspections at this point. Sorry for the inconvenience.

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