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Created: 3/23/2020
Updated: 5/1/2020

Our Valued Customers,

Here at Platinum Car Wash & Oil we are aware that is a very difficult time for everyone and want you to know that we will be here to continue to support those who still need their vehicles serviced and maintained.

Currently, all Platinum Car Wash & Oil locations are open and working hard with some modifications to keep our employees and customers safe and healthy. Our employees well being and safety is very important to us and we want you to know that we are not forcing anyone to work at this time.

The following steps are being taken in order to protect our Employees and Customers until state/federal guidance changes.

  • Lobby & Waiting Rooms
    They will be closed in Waterbury and Prospect
    Torrington waiting room access will be limited to customers currently being serviced only
  • Additional Cleaning Procedures
    We have special cleaners that are certified to be effective against viruses
    Daily deep cleans inside waiting room and bathrooms
    Scheduled cleaning throughout the day on customer and employee touchpoints
  • Oil change
    We ask customers to stay in their vehicle during service in Prospect and Waterbury
    We ask customers to stay in their vehicle until we are ready to perform their service in Torrington
    Disinfect interior of vehicled before and after service in Torrington
    Replace gloves between each Oil Change
  • No accepting of Cash at our XPT's (Car Wash Kiosks)
    We ask customers to insert their own credit cards when making payments
  • Interior services
    All interior services now include the use of Simoniz Disinfectant & Sanitizing products on all major touchpoints
  • Free Vacuums
    Are available every other stall.
  • Suspending Free Towel program
    We hate doing it, but even with best practices it will be very hard to prevent people from misusing, disposing and touching of our towels in a safe manner
  • The practice of social distancing
    No handshaking, hugging, etc with any customer or employee

We will continue to follow CDC, State and Federal government advice as we move forward. Be sure to follow us on social media channels to keep up on information as things are changed or updated.

Stay Shiny and Stay Safe,

The Platinum Car Wash & Oil Team

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